Frequently Asked Questions
What are the changes on 11.03.2025?
What's new?
Do I have to register again?
What should I do if I cannot find something?
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Use the search function: enter the product name, the SAP material number or the EAN code in the search field, which is permanently located at the top of the website. -
Contact us via the contact button: You will find a contact button in the top right-hand corner of the website. You can use this to contact us directly. Alternatively, we provide a contact form. -
Use our feedback button: On the right-hand side of the website you will find a feedback button with a blue background. Here you can report errors, give us general feedback or make suggestions for improvement.
In which languages is the website available?
Where can I find the products and detailed product information?
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“Products & Solutions” - On the website you will find the “Products & Solutions” section. Click on it to go to your desired product area. -
Select an item - Within the product area, you can select a specific item that meets your requirements. -
Login and shopping cart - After successfully logging in, you can add the selected item to the shopping cart to continue with the ordering process. -
Use filter functions - Use our filter functions to sort the products according to specific features or lengths and refine your search. -
"Industry Solutions" - Alternatively, you can also navigate via the industry solutions. For example, if you are looking for products for road construction, you can browse for suitable products directly in this area. -
Can't find what you're looking for? If you cannot immediately find the product you are looking for, please use our search function or contact us using the contact button on the website. We are always available to help you.
Can I download the product images shown?
How can I check my order history?